Job Description
Job Title: Conference & Banqueting Supervisor
Reporting To: Conference and Banqueting Manager
Purpose of the Role: To provide consistent and timely conference and banqueting services.
To maintain high levels of customer care and to provide an efficient and professional service at all times.
Commitment to Excellence: Every member of our team is expected to ensure that the hotel guests comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times.
KEY RESPONSIBILITIES:
Job Function:
- To ensure that while you are at work all duties are carried out as expected by the management team.
- To ensure you work within the control system as set out by the Company
- To have knowledge of all table set-ups.
- To understand and carry out prep lists given by the management team.
- To make the management team aware of any shortages in equipment and consumables as required.
- To be responsible for the possession of keys to the banqueting cupboard.
- To be aware of hotel security procedures and report any situation which seems out of place.
- To be efficient and professional whilst on duty and at any other time whilst on the premises.
- To respond to requests made by either a guest or manager.
- To carry out a full understanding and interpretation of function sheets and other information provided regarding the business activity in the week ahead.
- Assist with the provision for planned maintenance and to ensure the up-keep of department areas and equipment is maintained at all times.
- Assist with the implementation of agreed standards and the checking thereof.
- To display and set an example of leadership and team building skills at all times.
- Ensure you adhere to policies and procedures as set out in the staff handbook.
Free use of Gym
Free parking
Meals on Duty
Staff & Family discounts
Job Type: Full-time
Own Transport essential
Job Types: Full-time, Permanent
Pay: Up to £27,040.00 per year
Benefits:
- Employee discount
Work Location: In person
