Job Overview
We are a beauty and aesthetics salon dedicated to providing high-quality, results-driven treatments in a professional and welcoming environment. From advanced skincare procedures to non-surgical enhancements, our expert team is passionate about working in partnership with clients to devise bespoke treatments that help them achieve a rejuvenated look, all whilst looking natural and building their confidence.
We’re looking for an organised, proactive, and solution minded Clinic Coordinator to join our aesthetic team of Level 3 & 4 beauty therapists and our dermatologist nurse practitioner. If you thrive in a fast-paced environment and love working in a client-focused setting, we’d love to hear from you!
Duties
- Assist the clinical staff in day-to-day operations
- Manage front-desk duties: welcoming clients, answering calls, booking appointments, providing clients with a high standard of service and refreshments
- Maintain and update client records in clinic management software
- Handle stock take and ordering of supplies
- Ensure clinic cleanliness, organization, and presentation standards are upheld
- Support marketing initiatives (e.g., social media coordination, client engagement, analysing business performance and forecasting)
- Monitor client satisfaction and resolve concerns professionally
- Assist with invoicing, billing, filing, and end-of-day cash-ups
- Provide support during workshops and teaching sessions
- Liaise with clinic partners
- Develop KPI's and target strategy for clients and staff
Experience
- Previous experience in a clinic, spa, or beauty environment (beauty setting experience preferred).
- Excellent organisational skills with attention to detail and the ability to multitask in a fast-paced environment.
- Comfortable with administrative software (booking systems, spreadsheets, etc.)
- Professional appearance and demeanour
- Flexibility to work one weekend a month
- Previous experience within social media management (essential)
- Exceptional customer care skills
What We Offer
- Target based bonus program
- Training and development opportunities
- Staff discounts on treatments and products
- A supportive, friendly, and professional work environment
- Opportunity to grow with a dynamic aesthetics brand
To Apply:
Please send your CV and a brief cover letter to [email protected] with the subject line: Clinic Coordinator – [Your Name].
Job Types: Part-time, Temporary, Zero hours contract
Pay: £13,000.00-£16,000.00 per year
Expected hours: No less than 10 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Weekend availability
Application question(s):
- How many years of social media experience do you have?
Experience:
- Administrative: 3 years (preferred)
Work Location: In person
Reference ID: Clinic Coordinator
Expected start date: 04/08/2025
