Hours: Full time 37.5 hours or part time 22.5 hours per week
Working Pattern: Weekdays and weekends
Salary: up to £12.32 per hour / £24,024 pa, based on experience
Contract Type: This is a permanent, year-round role and not a temporary or seasonal position.
Join our award-winning family business at Fron Goch, where we take pride in delivering excellent customer experiences in a welcoming, community-focused environment.
A bit more about us
At Fron Goch, we are more than just a garden centre, we are a destination for inspiration, relaxation, and exceptional experiences. Located on the outskirts of Caernarfon, Gwynedd, our family-run business combines a beautifully curated garden centre, a high-end retail experience, and a renowned restaurant that brings people together. We are a multi award-winning Garden Centre, most recently named the Garden Centre of the Year for 2024 at the Garden Centre Association National Awards, and we continue to set the standard for quality, service, and customer experience. As an employer we are committed to creating a rewarding and supportive workplace that values work-life balance.
Job Purpose
As a Barista / Front of House Assistant, you will be the welcoming face of our restaurant, providing exceptional customer service while ensuring our customers have a memorable experience. You will be working alongside a supportive and friendly team running the day-to-day operations of the restaurant.
Key Responsibilities
- Welcome customers, ensuring a positive and friendly experience
- Work collaboratively with the team to support smooth day-to-day operations
- Taking customer orders and handle cash and card transactions securely
- Assist with beverage preparation
- Maintain cleanliness and organisation of the front-of-house area
- Establish strong relationships with all customers and promptly address any complaints or issues
What we’re looking for in our team members
- You have a natural ability to make people feel welcome and bring a smile to their faces
- Ability to thrive in a busy environment, handling multiple tasks with confidence
- Passionate about food and drink with a high level of attention to detail
- A team player with a strong work ethic
- Excellent communication skills
- Welsh language skills are advantageous
While previous experience in hospitality as a barista, waiter, or waitress is helpful, it's not essential. What matters most to us is that you’re hands-on with a positive attitude.
Benefits
- Generous staff discounts on Fron Goch’s Garden Centre products and restaurant
- An alternating weekend rota to ensure a healthy work-life balance
- Ongoing learning and development opportunities, including barista training
- Fun and engaging team socials and events
- Being part of a friendly, family-run workplace
- Be part of an award-winning business that values quality and service
How to Apply
Excited to join our team? Apply now using the button below.
We are reviewing applications on a rolling basis, so we encourage you to apply as soon as possible to avoid missing out!
Job Type: Full-time
Pay: Up to £12.32 per hour
Benefits:
- Company events
- Employee discount
- On-site parking
- Store discount
Application question(s):
- Are you legally eligible to work in the UK?
Work Location: In person
Reference ID: 2025- BaristaFrontofHouseAssistant
