Overview
We are looking for a friendly, dependable, and customer-focused Bakery Counter Assistant to join our team in a busy local bakery in Northern Ireland. The ideal candidate will be passionate about great customer service, have an interest in baked goods, and be able to work efficiently in a fast-paced environment. You will serve customers at the counter, package freshly baked products, and ensure the shop is clean, well-stocked, and welcoming.
Working times: 8:00 am – 4:30 pm, including Saturday work with a day off during the week
Job role
- Greet and serve customers in a warm, friendly, and professional manner
- Advise customers on product choices, including ingredients and allergens
- Operate the till system accurately and handle cash/card transactions
- Slice, bag, label, and package baked goods for sale or takeaway
- Set up attractive product displays and replenish stock throughout the day
- Maintain cleanliness of the counter, display areas, and customer seating (if applicable)
- Monitor product quality and remove items past their best
- Assist with stock rotation and checking deliveries against order sheets
- Follow food safety, hygiene, and health & safety procedures in line with UK standards
- Handle customer orders and pre-orders professionally and efficiently
Essential Skills and Qualifications:
- Excellent customer service and communication skills
- Basic numeracy and till operation skills
- Ability to work on your feet in a busy environment
- Good attention to detail when handling and packaging products
- Punctual, dependable, and team-oriented attitude
- Awareness of food hygiene and cleanliness standards
- Willingness to work Saturdays
Desirable Attributes
- Previous experience in a bakery, deli, café, or food retail setting
- Knowledge of bakery products
- Experience with allergen handling and food labelling
Job Type: Full-time
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Ability to commute/relocate:
- Belfast BT7 3HY: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 24/08/2025
Reference ID: DMCOR24082025
Expected start date: 01/09/2025
