Apprentice Parts Advisor

We are looking for an Apprentice Parts Advisor to join our small, dynamic team. Reporting to the Parts Manager, you will learn to play a key role in ensuring customers and Technicians have the right parts exactly when they need them.

You will learn to:

• Coordinate parts sales to maintain seamless availability for customers and Technicians.
• Engage with customers both in person and over the phone, handling enquiries professionally and efficiently.
• Work closely with the team to ensure smooth day-to-day operations.
• Serve parts to in-house and retail customers.
• Manage stock deliveries and collections, including some lifting and carrying.
• Understand customer needs and provide tailored product/service recommendations.

What We’re Looking For:

• Strong time management and prioritisation skills.
• Ability to stay calm and focused.
• Keen attention to detail with a commitment to high-quality work.
• A logical and thorough approach to tasks.
• Passion for delivering excellent customer service.
• A team player with a supportive and collaborative attitude.
• A friendly, enthusiastic personality with a positive approach to work.

If you’re looking for a varied role in a supportive team with room to progress, we’d love to hear from you!

Key Information:

• Working Pattern: Mon - Fri 8:30am – 5:30pm, Saturdays 08:00am - 12:00pm
• 22 days holiday + BHs, increasing with length of service
• Company pension contributions
• Discounted car scheme and cycle to work scheme after successful completion of probation
• Access to wellbeing advice service Menable

Please note:

• Driving licence checks will be carried out during the recruitment process.
• We are unable to provide visa sponsorship for this position.
• Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.