Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems. Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times. To be responsible for receiving and processing outgoing mail, incoming and outgoing telephone calls in accordance with Trust Policies. To communicate effectively and liaise with other professionals in a clear, concise and professional manor.
Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service, sharing information as appropriate. To act as an ambassador for the department and promote its services.
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