At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme.
We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do.
About the role
We're looking for a motivated and enthusiastic Apprentice Parts Advisor to join our close-knit, supportive team. Working under the guidance of the Parts Manager and Parts Advisor, you'll gain hands-on experience supporting both our customers and Technicians by ensuring the right parts are available at the right time.
What you’ll be doing
- Assisting with the sale and supply of parts to customers and workshop staff.
- Answering customer enquiries in person and by phone in a professional, friendly manner.
- Helping to manage stock levels, including receiving deliveries and organizing collections (some manual handling involved).
- Supporting the team in the smooth daily running of the parts department.
- Learning how to identify customer needs and provide the best product or service solutions.
What we’re looking for
- A genuine interest in the motor industry and parts operations.
- Excellent communication and customer service skills.
- Willingness to learn, take initiative, and work as part of a team.
- Strong attention to detail and a can-do attitude.
- Ability to stay organised and calm in a busy environment.
- Friendly, reliable, and enthusiastic personality.
Key information:
- Working Pattern: 40 hours a week Mon - Fri 8:30am – 5:30pm, Saturdays 8:30am – 12:30pm at 1.5x OT
- You must have GCSEs, Functional Skills, or Key Skills at grade C/4 or above in English and Maths (or equivalent). If your grades are below this level we can talk through your options for taking Functional Skills in Maths and/or English as part of your apprenticeship.
Why join Wessex Garages?
We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:
- Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
- Pension Scheme – We contribute to your future with company-backed pension support.
- Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
- Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.
- Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
- Event Perks – As proud sponsors of Bristol Bears Rugby and Cardiff Devils Ice Hockey, we offer a limited number of free tickets to each game for our colleagues.
Please note:
- Driving licence checks will be carried out during the recruitment process.
- We are unable to provide visa sponsorship for this position.
- Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.
