Mortgage IQ has a fantastic opportunity to offer to the right candidate looking for an apprenticeship, to join their successful team as an Apprentice Mortgage and Protection Administrator, full training will be given.
"The role will include customer service and will be administratively focused. You’ll be helping Mortgage Advisers process their business compliantly and ensure it progresses as required. You will be the first point of contact for customers and ensure they are always kept fully informed throughout their mortgage journey.
To carry out the service, your day-to-day routine could involve dealing with customers, mortgage and protection advisers, mortgage lenders and protection providers, estate agents, valuers, builders and solicitors.
You’ll need to follow strict rules and guidelines, which make sure customers are kept informed and business is processed compliantly.
Main Duties/ Responsibilities
- mortgage and protection business processing and submissions.
- customer update calls.
- mortgage lender and protection provider calls to progress applications.
- customer service calls, asking for reviews, updating customers.
- dealing with general customer queries.
- answering inbound customer calls.
- meeting daily activity targets.
- working within a team to take on administrative duties.
- dealing with estate agents, solicitors, valuers and mortgage lenders."
To become an apprentice, you must:
- be 16 or over
- not already be in full-time education
As an apprentice you’ll:
- complete a Level 2 Diploma in Business Administration.
- have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- learn and train for a specific job
- get paid and receive holiday leave
- get hands-on experience in a real job
- study for at least 20% of your working hours
- complete assessments during and at the end of your apprenticeship
- be on a career path with lots of future potential
- be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK
This is a fantastic opportunity to gain work experience with a professional, friendly employer whilst achieving an apprenticeship with a leading training provider. If you are looking to start a career in Business and Administration we want to hear from you .. Apply today!
Job Types: Full-time, Apprenticeship
Pay: £12.64 per hour
Schedule:
- Monday to Friday
Work Location: In person
