About the role
Accountabilities
- To debrief drivers ensuring data showing on Qdrop is complete questioning any anomalies (i.e. damages and shortages), and acting as a conduit for general communications between the drivers and management.
- To compare driver start/finish time on QDrop with tacho and/or timesheets.
- To carry out visual vehicle checks and report damage.
- To convey salient information to the team regarding failed deliveries, shortages and returns.
- To take telephone calls and deal with enquiries as required.
- To brief driver to download driver card where applicable.
- Works as part of a team, to co-ordinate and control drivers but has no direct responsibility for distributing the workload.
- Communicate with the transport department to manage cage location and stock.
- Collate feedback from drivers on Vehicle load presentation and report to warehouse management for comment
Requirements
- Computer literate – must be able to input data on spreadsheets, access the internet and send emails
- Must be able to communicate effectively – this includes actively listening and clarifying salient points.
- A working knowledge a busy transport department, this could include administration, or working as a driver
- Understanding of the FTA regulations, particular emphasis on tachographs and working time.
- Working knowledge of multi temperature / drop deliveries
This is predominantly an office based role, which requires excellent communication and listening skills. There may be some work in the yard, which involves visually checking vehicles for damage and general cleanliness.
About us
Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.
A journey that gives back
We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.
The essentials
- 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
- A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
The extras
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
- Opportunity to buy dental cover and critical illness cover.
We want everyone to join our journey
We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!