Tenancy Support Worker (Transitions)

About the role

This is an exciting job opportunity to work within the Accommodation Service, providing support and assistance to single people accommodated in the Council’s established Transitions Project ensuring that the project is managed robustly, complies with health and safety requirements and opportunities for income collection are maximised.

Engage, build trust and motivate residents and work in partnership with a range of statutory and voluntary sector partners to maximise opportunities for early intervention and homeless prevention, delivering a holistic, multi-disciplinary package of specialist housing and tenancy support.

Ensure that residents are supported to sustain their accommodation, preventing repeat homelessness and rough sleeping, and have the skills and ability to move on to alternative settled accommodation in accordance with service timescales.

Please note this post is fixed term for one year with the possibility of the post becoming permanent beyond the initial fixed term contract.

What will you be doing?

Working closely with the Housing Options Team and partner agencies, you will deliver a person centred,

You will be providing tailored advice, guidance and support to single people experiencing homelessness and living in one of the Council's supported accommodation projects. You will ensure that individuals are able to successfully maintain their accommodation, address barriers preventing access to future housing and ultimately your intervention will help to avoid repeat homelessness, supporting residents to live healthier, more active, independent and fulfilled lives.

About you

You will have experience of working in a support role, including assessment, support planning and advocacy and an ability to work with vulnerable people.

Working effectively as part of a team and with the ability to develop good working relationships with colleagues and service users, you will be able to work well under your own initiative and prioritise your workload.

To succeed in the role, you must be focussed on achieving positive outcomes, have excellent communication skills and demonstrate effective problem-solving skills in supporting people.

If you wish to find out more information about the role, please contact Leavan Gibson (Leavan.Gibson@northnorthants.gov.uk).

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.