Actual Salary: £13,923 per annum
18.5 hours
Fixed Term until 31.03.2027.
We have an exciting opportunity to join our Community Service Team as our next Housing Support Officer – Tenancy Sustainment.
You will provide bespoke support to our customers who currently cannot manage their tenancy. You will be supporting residents at risk of losing their tenancy, prevent potential homelessness and help to reduce anti-social behaviour and maximise rental income.
The key to this role is to build trust with our customers and continue this until and beyond their circumstances approve and their tenancy is stable.
About you:
You will have knowledge of Housing and Tenancy law and an awareness of local specialist services. You will also have knowledge of Adult and Child Safeguarding and an awareness of the issues that contribute to tenancy failure.
As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills.
Some of customers struggle to engage and have complex needs so your person-centred approach, patience and resilience will be needed to encourage engagement.
The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role takes your interest, then apply now!
At Alliance we want to create places to live that our customers are proud to call home.
Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.
Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.
MBITIOUS FOR ALL - We are one team, aiming high for our customers.
ENUINE – We are authentic and encourage everyone to be themselves.
WAKE TO OPPORTUNITY – We are constantly curious and drive innovation through collaboration.
AKE THE DIFFERENCE – we are proactive and strive to make a positive impact.
FFECTIVE – We are professional and can be relied on to achieve consistently good results.