Solway is part of the Cove UK family, a coastal holiday park in Cumbria, with one of the UK's most beautiful National Parks right on its doorstep, the Lake District.

We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.

Key Responsibilities:

• Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
• Manage our busy, vibrant guest experience
• Promote the park as the premier holiday destination it has become so widely known for
• Building a successful team that delivers exceptional service
• Coaching and developing team members to exceed our guest, commercial and lifestyle targets
• Create an environment where our guests will want to return to time and time again
• Work closely with the revenue and marketing team, promoting our premium accommodation and facilities both regionally and nationally

Experience/Skills Required:

• Able to work in a fast paced and full-on environment
• Have a keen eye for detail
• Experience in upmarket holiday accommodation
• Customer service and management experience preferable
• Experience in a role with focus on standards and revenue generation

If you think the perfect candidate is you, then we'd absolutely love to hear from you!

Team benefits:

• Career progression
• Employee assistance programme
• Team recognition programme
• 25% off food & drink while on all Cove UK parks
• Generous team discount on Holidays to Cove UK parks
• Free use of swimming pools and gyms on all Cove UK parks
• Long service awards and value recognition
• Company events and incentives
• Refer a friend scheme
• Sales referral scheme
• Fabulous location

We welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.