Job Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our practice while creating a welcoming environment for patients.
Responsibilities
- Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
- Manage appointment scheduling, including booking, rescheduling, and confirming patient visits.
- Handle incoming calls and respond to patient inquiries with professionalism and courtesy.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process patient payments and manage billing inquiries efficiently.
- Collaborate with dental staff to ensure seamless communication regarding patient care.
- Assist in maintaining a clean and organised reception area.
- Perform general administrative duties such as filing, data entry, and managing correspondence.
Skills
- Strong office administration skills with a keen attention to detail.
- Excellent communication skills, both verbal and written, with a friendly demeanour.
- Proficiency in using office software and dental management systems is advantageous.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
- A proactive approach to problem-solving and the ability to work well within a team.
- Previous experience in a dental or healthcare setting is preferred but not essential.
If you are passionate about providing excellent patient care and possess the necessary skills, we invite you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Part-time, Permanent
Pay: £12.22-£13.33 per hour
Expected hours: No less than 25 per week
Additional pay:
- Bonus scheme
- Commission pay
- Performance bonus
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Private dental insurance
- Profit sharing
- Transport links
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Work Location: In person
Application deadline: 01/08/2025