Operations and Engagement Coordinator

Vocabulous Limited
£24,986 - £31,638 a year
North Yorkshire, England
Part time
1 day ago

The Role

Vocabulous is an innovative online resource to aid targeted and explicit vocabulary teaching in Key Stage 2 and 3 English lessons. We are a small, fast-growing education technology company looking for an innovative, organised and enthusiastic individual to join our team. Our Operations and Engagement Coordinator will be a key support role, responsible for keeping the business running smoothly day-to-day, while also engaging directly with our schools and teachers.

This varied role combines administration, customer communication, social media/marketing support, and basic system management (CRM). You will be the first point of contact for many of our customers, ensure processes run efficiently behind the scenes, and help us build strong relationships with schools and teachers.

We are a small organisation with a social purpose, so we are looking for someone who is excited about the job description, but who is also interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role.

Position: Operations and Engagement Coordinator
Location: York and Harrogate (the business is based in York until December 2025 then moves to Harrogate in January 2026)

Flexibility: At least 2 days in the office and the rest either remote or in the office as preferred
Hours: 30 hours a week across 4-5 days
Salary: £21,600 (£27,000 FTE) per annum
Contract: Fixed Term Contract until Summer 2026, with possibility of extension dependent on funding
Benefits: 5% pension contribution, 27 days holiday pro-rated (rising by 1 day per year of employment) plus bank holidays

Closing Date: Sunday 31st August 2025 at 5pm
Interview: Monday 8th September at The Guildhall in York

Start Date: As soon as possible after appointment, can be negotiated

Key responsibilities include:

Administration & Operations

Customer Engagement & Support

Marketing & Communications

Skills & Experience

Essential

Desirable

How to Apply

Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by 5pm on 31/08/2025 to info@vocabulous.co.uk which should detail:

We are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation.

All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure.

Job Type: Part-time

Pay: £21,600.00 per year

Expected hours: 30 per week

Application question(s):

Work Location: Hybrid remote in Harrogate HG1 1TT

Application deadline: 31/08/2025

Apply
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