Housekeeping Office Coordinator · Full Time · Monday to Sunday · Various Shifts · £31,800 per annum

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...

At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Housekeeping Supervisor who will embody our ‘Anything but Standard’ ethos!

At the heart of our hotels are of course of people who through their vibrancy and energy bring our properties to life. We are now seeking a team of diverse and dynamic individuals that will capture the very essence of the Standard London to join our team as Housekeeping Office Coordinator.

Your role

As a Housekeeping Office Coordinator, you are the most important link between the Front Office and the entire Housekeeping department. You are aware of all things going on in the hotel and with your strong ability to organise and your great communications skills so will your team. As a driving force, you know how to get the things done efficiently and structured. Working alongside the Housekeeping Supervisors, you ensure that guests’ needs and requests get processed and resolved in a timely manner.

It is important for you to know your way around a computer and the dedicated housekeeping systems; even the busiest days don’t get you off your game; if anything, that’s your time to shine and coordinate. You easily adapt to unexpected events that may occur and you are able to communicate these quickly and clearly to your team.

All in all, you know how to juggle all aspects of an office coordinator, while maintaining a fun, positive and motivating demeanour for the whole team to work with.

Do you have what it takes to be a Housekeeping Office Coordinator at The Standard

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.

While prior experience as a Housekeeping Office Coordinator is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires. In addition to this you will also need….

• A proven track record as a Housekeeping Coordinator, Supervisor or Senior Room Attendant with the ability to inspire and motivate a team, ideally gained in a similar ‘Lifestyle’ or boutique hotel sector
• To be highly motivated and pro-active; acting with professionalism and positivity in all interactions
• To have exceptional administration and organisation skills with great attention to detail
• The ability to deliver effective training to maintain consistent service standards
• Expert abilities in Opera, Knowcross, Fourth and Microsoft Office

We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be our Housekeeping Office Coordinator, we’d love to hear from you.

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include

• Meals on Duty
• Pension Scheme
• Life Assurance (2 x Annual Salary)
• Medical Assistance (including online GP and Physio)
• Employee Assistance Programme with Well-being service
• Discount platform including GYM
• Worldwide Travel Discounts via The Standard Advantage platform
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts ranging from 25-50%
• Recruitment Referral Bonus up to £1,000
• Tuition Aid Scheme & subsidised training
• Season Ticket Loan & Bike 2 Work Scheme
• Social Committee with regular monthly social activities