Job Purpose
As Ocean Product Coordinator, you will support our Ocean Product Manager, and the wider business, engaging in day-to-day activities
Key Duties and Responsibilities
- Engage directly with carriers, gathering up-to-date pricing, tariffs and allocation agreements.
- Provide support with pricing and service inquiries for FCL and LCL Ocean Freight from internal stakeholders.
- Maintain and share ocean freight tariffs and product tools with internal stakeholders.
- Manage weekly allocation agreements both internally and directly with the carriers.
- Maintain a customer forecasting system, to assist with creating allocation strategy.
- Support allocation strategies with a view on overall customer priority and margin for the business.
- Support pricing for sales and the Tender Team.
- Be the point of contact for queries raised and look to resolve with the carriers.
- Distribute pricing updates & market intel to the UK network.
- Assist Ocean Product Manager with regular internal / external reporting.
Qualifications and Key Skills
- Ocean freight and freight forwarding industry experience preferred
- Proficiency in Microsoft Excel
- Knowledge of LCL and FCL pricing advantageous
- Understanding of key trade lanes an advantage but not a prerequisite
- Highly organised
- Problem solving
- Excellent communication skills, able to build partnerships across multiple offices and regions
- Additional languages welcome but not essential experience.
- Excellent communication skills
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Application question(s):
- Understanding of key trade lanes
Experience:
- Freight Forwarding : 1 year (preferred)
- LCL and FCL: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person