Medical Secretary

Job summary

An exciting opportunity has arisen to join the admin team working as a Medical Secretary within the Stroke Department working 15 hours per week, Thursday & Friday. The successful candidate will have proven experience of audio typing at accuracy and speed. Attention to detail is paramount in this role.

The Medical Secretary will be required to provide efficient and effective secretarial duties to named consultants and their team and act as the first point of contact for all forms of communication for the consultants and their team. The Medical Secretary will also provide flexible secretarial support to clinical teams as requested by the Senior Operational Manager to support service requirements during absence as necessary.

The Medical Secretary will work with support administrative teams to develop collaborative working partnerships which positively contribute to the overall efficiency of the team.

Main duties, tasks & skills required

To type patient letters, discharge summaries and general correspondence as dictated by the clinical team with use of the digital dictation system to a high degree of speed and accuracy and to action the outcomes of the correspondence timely.

To carry out diary management for named consultant(s) using Microsoft Outlook.

To take minutes of meetings as required, type and distribute accordingly.

To place orders for stationary and other ad hoc requirements of the business unit for approval by the budget holder.

To answer all incoming telephone calls and emails from patients, carers and other healthcare professionals in an efficient manner. Actioning and resolving queries or referring onto other departments and agencies as appropriate.

Ensure all investigation results are readily available to the clinical staff and once signed and acted upon, filed correctly in the medical case notes.

To acquire knowledge of necessary medical terminology.

To prioritise workload and ensure that all timelines are met in accordance with SLA's (service level agreements) and (SOPs) standard operating procedures of the business unit.

To ensure comprehensive handover notes are available to enable colleagues and to cross-cover the role of Medical Secretary in times of absence.

Ensure that appropriate departments are kept informed of consultant and/or clinical team members' annual or study leave.

To adhere to the Trust's policy concerning confidentiality, security and location of all patient data.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person specification

Qualifications

Essential

• GCSE Mathematics and English
• Minimum of two years office management and administrative experience.
• Ability to demonstrate an intermediate level of skills across Microsoft Office Suite of software (including Word, Excel, PowerPoint, Outlook).

Experience

Essential

• Experience of working within an office environment.
• Good communication skills both written and orally.
• Capability to organise meetings.

Desirable

• Previous NHS experience.
• Knowledge of medical terminology.

Additional Criteria

Essential

To carry out this role successfully the post holder needs to be fully aware of and adhere to Trust values.

• Kindness
• Respect
• Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Claire Vincent

claire.vincent@somersetft.nhs.uk

07818076557