Job Summary
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming and efficient environment. This role involves managing administrative tasks, coordinating patient appointments, and maintaining accurate records while providing exceptional customer service.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule and confirm appointments, ensuring optimal use of the clinic's time.
- Answer phone calls promptly and handle inquiries with professionalism.
- Maintain patient records and ensure confidentiality in compliance with regulations.
- Process patient information and insurance details accurately.
- Assist in managing office supplies and equipment to ensure smooth operations.
- Collaborate with medical staff to facilitate effective communication within the practice.
- Handle billing inquiries and provide support for payment processing.
Skills
- Strong administrative skills with a keen attention to detail.
- Proficiency in office software applications.
- Excellent organisational abilities to manage multiple tasks efficiently.
- Strong communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to maintain a calm demeanour in a fast-paced environment.
- Familiarity with medical terminology is an advantage but not essential.
- A customer-focused attitude with a commitment to providing outstanding service.
Join our team as a Medical Receptionist where you can make a difference in the lives of patients while working in a supportive environment.
Job Type: Part-time
Pay: From £13.00 per hour
Expected hours: 16 per week
Benefits:
- On-site parking
Work Location: In person
Application deadline: 01/08/2025