Role Overview
We are looking for an enthusiastic and people-focused Junior Customer Engagement Associate to join our team. This entry-level role is perfect for someone who enjoys building relationships, has strong communication skills, and is eager to grow their career in marketing and customer engagement.
Key Responsibilities
- Engage directly with customers to promote brand awareness and generate interest.
- Support the planning and execution of customer-focused marketing campaigns.
- Represent clients’ brands in a professional and approachable manner.
- Build and maintain positive relationships with customers through excellent service.
- Gather customer feedback to help improve campaign performance.
- Collaborate with senior team members to achieve engagement and sales targets.
- Assist with event-based campaigns, promotions, and face-to-face interactions.
Requirements
- Excellent interpersonal and communication skills.
- A positive, energetic, and approachable personality.
- Ability to work effectively both independently and in a team.
- Strong problem-solving and listening skills.
- A proactive attitude and eagerness to learn.
- Previous experience in customer service, sales, or marketing is beneficial but not required.
What We Offer
- Full training and mentorship to help you build your skills.
- Opportunities for career progression within marketing and customer engagement.
- A supportive and dynamic team environment.
- The chance to work with recognised brands and gain hands-on experience.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Manchester M2 (required)
Work Location: In person
Application deadline: 31/08/2025
Expected start date: 01/09/2025