About Us
We are a fast-growing marketing company dedicated to delivering impactful campaigns and building strong connections between brands and customers. We are looking for a motivated and proactive Junior Customer Service Specialist to join our team. This role is perfect for someone eager to develop their skills in customer service, sales, and brand support within a dynamic and supportive environment.
Key Responsibilities
- Deliver excellent customer service by handling enquiries with professionalism and care.
- Provide detailed information on products, services, and campaigns.
- Support customers throughout their journey, ensuring satisfaction and building loyalty.
- Assist in representing client brands through direct interactions.
- Record and maintain accurate customer information.
- Collaborate with the wider marketing and sales teams to achieve campaign goals.
Requirements
- Strong communication and interpersonal skills.
- Positive, friendly, and professional attitude.
- Ability to handle customer needs with patience and empathy.
- Eagerness to learn and grow within customer service and marketing.
- No previous experience required – full training provided.
What We Offer
- Full training and ongoing development.
- A supportive, team-focused environment.
- Opportunities for career growth in marketing, sales, and customer service.
- Hands-on experience with exciting brand campaigns.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Liverpool L1 0BP (required)
Work Location: In person