We are recruiting for a Internal Communications Manager for a 12 month fixed term maternity cover!
Location: Our Staines office - 2, Causeway Park, The Causeway, Staines-upon-Thames, Staines TW18 3BF
Hybrid working - 3 days in office & 2 days from home
JOB PURPOSE:
The UKISA Regional Communications Manager is responsible to lead the development and oversee the implementation of internal communication plans supporting the UKISA Business and wider region and Nordics where required. This role will work closely with UKISA GM and SLT to provide expert counsel and then create, drive and maintain compelling internal communications programmes which are aligned to existing strategies and ADP corporate standards, branding and processes.
The individual will work collaboratively with the Senior Director, Communications, ESI for strategic ESI communication initiatives – including key transformation programmes and M&A activities for the UKISA region.
RESPONSIBILITIES:
- Responsible for the creation and delivery of high-quality and effective communication strategy and support to the GM UKISA enhancing ADP's reputation and engagement. Activity is inclusive but not limited to preparation of researched and high-quality speeches, presentations, associate communications and editorials.
- Ensure alignment with ESI Communication Strategy and ways of working – supporting and collaborating with ESI team members as required
- Ensure ESI campaigns are delivered effectively – localizing messaging and formats as needed
- Partner with the UKISA HRD and team to deliver regional campaigns and deliver/amplify ESI and Corporate campaigns and elevate associates’ engagement.
- Partner with Director, Client Services to work as an active leader and service-oriented contributor, responsible for identifying and developing creative communications solutions to issues and enhancing ADP'’s market reputation.
- Work closely with senior leaders across UKISA to help drive effective communications to support and contribute to delivering business outcomes.
- Support change management initiatives through effective communication of organizational transformations and fostering employee engagement.
- Collaborate with the HR team in developing and maintaining a communication calendar. Create communications that enable associates to feel connected to business objectives and understand their role in achieving these, giving a sense of value to the work they do.
- Support the business in delivering its goals and objectives through informing, inspiring and engaging associates via a blend of communication approaches and core channels.
- Develop and deliver a comprehensive internal communications strategy, working with ADP Corporate communications, HR and senior leadership teams as necessary
- Ensure that communications are planned, messaged and delivered in an engaging way that promotes a “One ADP” culture and brand guidelines
- Monitor and measure effectiveness of communications to agreed ESI KPIs
- Manage all internal communications channels, innovating and introducing new channels as needed for improved effectiveness
- Support key business events and leadership updates providing consultative and practical support for webinars / events / communications / social media
- Support and advise managers and leaders with expert internal communications guidance, enabling them to be effective communicators
- Coach key stakeholders as required on communication matters e.g. presentation style and use of language
- Monitor and engage as required on business projects and initiatives providing effective communications support
- Apply ADP communications governance, brand values and visual identity guidelines to all communications
- Support Facilitate support for Business Resource Groups (BRG’s) with communications advice and strategies to deliver informed and insightful messages to the business.
- Deliver against objectives, deadlines and within agreed budgets
- Work as active member of the ESI communication team supporting/coaching team members and leading/contributing to ESI wide projects and deliverables as agreed.
QUALIFICATIONS & EXPERIENCE:
- Graduate level with professional qualifications in Communications, Marketing or similar
- 8+ years’ experience in internal communications working with senior stakeholders and corporate enivronments
- Demonstrated experience in managing large scale or complex communication initiatives
- Experience using internal communications software
- Experience with wide range of digital communications channels
- Experience of PoliteMail internal communications software or similar
COMPETENCIES & SKILLS:
- Strong communicator and presenter with exceptional verbal and written communication skills
- Highly organised, with strong project management and time management skills
- High attention to detail with strong proof reading, editing, layout and design skills
- Highly creative and innovative, able to think laterally
- Proactive with hands-on approach
- Independent, self-motivated and enthusiastic
- Strong collaboration skills and ability to work in a matrix environment
- Solutions orientated
- Ability to deliver data metrics and analysis
- Ability to interact with and influence all levels of management, including senior stakeholders and Executive Leadership team
- Commercial awareness, ability to work against a budget and tight time frames