Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic Iceland department. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. Your ability to communicate effectively and engage with customers will be key in driving sales and promoting our products.
Duties
- Greet customers warmly and assist them in finding products that meet their needs
- Maintain an organised and visually appealing sales floor through effective merchandising
- Handle customer inquiries and resolve any issues promptly with professionalism
- Upsell products by identifying customer needs and suggesting complementary items
- Process transactions accurately using the point-of-sale system
- Ensure stock levels are maintained and assist with inventory management
- Demonstrate excellent phone etiquette when handling calls from customers
- Collaborate with team members to achieve sales targets and enhance customer satisfaction
Qualifications
- Working from a plan
- Stock Rotation in line with dates
- Knowledge of working food stock is desired
- Excellent time management skills to prioritise tasks effectively in a fast-paced environment
- Organisational skills to maintain a tidy workspace and manage stock efficiently
- Previous experience in retail or customer service is an advantage, particularly in merchandising or upselling techniques
Join us as a Retail Sales Associate where your contributions will be valued, and your potential for growth within the company will be nurtured. We look forward to welcoming you to our team!
Job Type: Part-time
Pay: Up to £1,221.00 per hour
Expected hours: No less than 16 per week
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person