Role: Retail Sales Assistant
Hours: 20 hours per week
Location: T.H. Baker, Shrewsbury
Join one of the UK's leading independent jewellery retailers, boasting over 130 years of experience in the jewellery retail industry. With 20+ high street stores and an exciting portfolio of e-commerce websites including The Jewel Hut - the popular fashion and accessories site - working for T H Baker is an exciting opportunity.
The Role
We have an excellent opportunity for a highly motivated and skilled Retail Sales Assistant. You will be responsible for providing the highest level of customer service and will have proven success in achieving KPI's and targets in a similar role. You will lead by example, promote a strong team spirit and ensure everyone is focused on customer experience and satisfaction.
You will report to the Branch Manager who will support you in achieving operational goals and standards. This position will require weekend working and hours to suit the needs of the business.
Key Responsibilities
- able to demonstrate a track record of achieving targets and KPI's
- ensure excellent customer service is delivered at all times
- maintain high standards throughout the store
- keep store and displays clean and tidy
- receive deliveries and organise stock
- process cash and card payments
- deal with customer refunds
- complete any tasks the Store or Assistant Manager delegates
Person specification
Essential skills/experience:
- must be able to interact with customers in a professional manner
- must be self motivated, focused and driven to succeed
- target driven
- able to deal with conflict
- reliable
- 2 years sales assistant experience
Desirable skills/expertise:
- retail consultative experience
- direct sales
- previous target and KPI achievement
Job Types: Part-time, Permanent
Pay: Up to £12.25 per hour
Benefits:
- Employee discount
Work Location: In person