We are proud to launch our state of the art 28 bay TrackMan Academy, offering golfers of all abilities a world-class experience. We are now looking for a Golf Retail & Academy Assistant to join our friendly team.
Role Overview
As the first point of contact for members and visitors, you will provide a warm welcome and deliver excellent customer service, ensuring every guest enjoys their visit.
Key Responsibilities
- Welcome customers and handle general enquiries.
- Manage tee-sheet bookings (IntelligentGolf – training provided).
- Manage driving range bookings (Your Golf Booking – training provided).
- Administer competitions and organise buggy hire.
- Maintain a clean, well-stocked retail shop.
- Process retail purchases and upsell products where appropriate.
What We’re Looking For
- Excellent customer service skills.
- Knowledge and enthusiasm for golf.
- Strong IT skills, including Microsoft Office.
- Highly organised with strong attention to detail.
- Ability to work independently and in a team.
- Confident communication and sales skills.
Benefits
- Repairs commission.
- Paid holiday.
- Complimentary golf club membership.
- Uniform provided.
- Staff meals included.
- Free parking.
Schedule
- Flexible shifts, 27–40 hours per week.
- Weekend work required.
How to Apply
Please submit your CV and a brief cover letter explaining why you are the ideal candidate for this role.
Job Type: Full-time
Pay: £7.55-£12.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Application question(s):
- Do you have a base knowledge of golf e.g. products, terminology and competitions?
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: Golf Retail Assistant