About Renoufs:
Renoufs is a vibrant, award-winning cheese and wine bar offering an exceptional selection of fine wines, artisan cheeses, and charcuterie boards in a warm, relaxed setting. Renoufs is renowned for delivering a high-quality dining experience, and we pride ourselves on providing excellent service, great atmosphere, and a passion for food and drink.
Job Description:
We are seeking enthusiastic and personable Part Time Front of House Team Members to join our team at Renoufs Cheese and Wine Bars. As a key part of our customer service experience, you will ensure that every guest feels welcomed, comfortable, and well looked after. You’ll have a passion for hospitality and a love for great food and wine. Must be available to work Fridays and Saturdays.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Provide table service, including taking orders, delivering food and drinks, and offering recommendations on our wine and cheese selections.
- Maintain an in-depth knowledge of the menu, including wine pairings, to guide guests through their experience.
- Ensure the dining area is clean, well-presented, and meets our high standards of service.
- Address guest queries or concerns in a polite and efficient manner, resolving issues promptly to ensure guest satisfaction.
- Collaborate with kitchen staff to ensure timely and accurate food delivery.
- Process payments and handle cash/card transactions accurately.
- Assist with the preparation and presentation of cheese and charcuterie boards as required.
- Uphold Renoufs' standards of customer service, ensuring every guest has a memorable experience.
- Work as part of a team to create a positive and enjoyable atmosphere for guests and staff alike.
Key Requirements:
- Prior experience in a front of house, waitstaff, or hospitality role is preferred.
- A passion for food, particularly cheese and wine, and the willingness to learn more about our menu offerings.
- Strong interpersonal and communication skills.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Excellent customer service skills with a focus on creating a warm, inviting experience.
- A positive, can-do attitude and the ability to work well within a team.
- Flexibility to work evenings, weekends, and holidays as needed.
What We Offer:
- A fun, supportive, and dynamic work environment.
- Opportunities for training and development, including learning more about wine and cheese pairings.
- Competitive salary and tips.
- Employee discounts on food and drink.
- A chance to be part of a passionate and growing team within an exciting hospitality brand.
How to Apply:
If you have a love for hospitality and are passionate about delivering exceptional service, we would love to hear from you! Please send your CV and a brief cover letter explaining why you would be a great fit for Renoufs.
Job Type: Part-time
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
Work Location: In person