Why join us

Joining the CRM and loyalty team at Sainsbury's offers the opportunity to drive value and long-term loyalty by creating personalised and engaging marketing campaigns that resonate with our customers. As a CRM Marketing Executive, you will play a key role in shaping the customer experience, driving business growth, and delivering impactful campaigns across multiple channels. With a focus on continuous improvement, creativity, and collaboration with internal and external stakeholders, you will have the chance to make a meaningful impact on our customers' journey while working in a dynamic and supportive environment that values innovation and excellence.

What you'll do

As a CRM Marketing Executive at Sainsbury's, you will play a crucial role in driving customer engagement and loyalty through the design and execution of targeted marketing campaigns. Collaborating with internal teams, agencies, and analytics experts, you will be responsible for scoping, testing, and implementing new campaign ideas to enhance customer experience and drive business growth. By leveraging your creative and analytical skills, you will ensure that campaigns are delivered effectively across multiple channels, aligning with brand guidelines and key events in the customer plan. Your success will be measured by your ability to deliver on customer and commercial metrics, manage campaign budgets, and foster strong relationships with stakeholders and agency partners to achieve impactful and customer-centric marketing strategies.

Who you are

As a CRM Marketing Executive at Sainsbury's, you are a driven and creative professional with a passion for designing and implementing customer-centric marketing campaigns to drive business growth and long-term loyalty. With your expertise in end-to-end delivery of direct marketing campaigns, strong project management skills, and ability to collaborate effectively with cross-functional teams and agencies, you play a crucial role in shaping and executing targeted campaigns that resonate with customers and deliver measurable results. Your keen eye for detail, strategic mindset, and ability to analyse campaign performance metrics enable you to make data-driven decisions and continuously optimise campaign strategies for maximum impact.

Essential criteria

Passion and Knowledge: Demonstrated experience and knowledge of CRM programme design and implementation.

Experience: Proven experience in the end-to-end delivery of direct marketing campaigns, from brief to deployment.

Creative and Communication Skills: A demonstrated understanding of proposition development, content strategy, creative development, channel integration, and adherence to brand guidelines.

Data Confidence and Analytical Skills: Experience interpreting and using data to understand and drive forward campaign performance.

#LI-SM1

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).