Community Brand Ambassador
Daily travel around Scottish Borders and East Lothian
Part Time - weekends and evenings available
Salary: £25,000 pro rata
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
WHO WE ARE
At GoFibre we're on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We're growing fast and we don't intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we're confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We're always learning and we thrive under pressure, because we support one another and have some laughs along the way. We're all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
Sound like the kind of place you want to work? If so, read on
THE TEAM
As a Community Brand Ambassador, you'll be the face of our rollout in rural areas, engaging directly with residents, businesses, and local groups before the build begins. Your role is to spark interest, build awareness, and gather Expressions of Interest (EOIs) that help shape our network deployment. This is not a sales-heavy role, it's about connection, education, and community presence, helping people understand the benefits of full fibre and feel excited about what's coming.
WHAT YOU WILL BE WORKING ON
- Actively engage with residents at their homes, local events, and community spaces.
- Clearly communicate the benefits of full fibre broadband in a relatable, jargon-free way.
- Capture EOIs using mobile forms or tablets, ensuring accurate and timely data collection.
- Build trusted relationships with local champions, councillors, business owners, and community groups.
- Distribute flyers, posters, and good news stories to raise awareness and visibility.
- Collaborate closely with field sales, marketing, and build teams to share insights and community feedback.
- Support sales efforts by identifying interested residents and helping convert EOIs into customers via various channels.
- Gather high numbers of EOIs generated in pre-build and early-build areas.
- Attend and represent GoFibre at village events, council meetings, and pop-up stands.
- Create positive community sentiment and increase word-of-mouth promotion.
- Share local insights with internal teams to inform rollout strategy.
- Contribute content (photos, stories, testimonials) for social media and marketing opportunities.
WHAT YOU WILL BRING TO THE ROLE
- You're a natural communicator who enjoys chatting with people and making connections.
- Confident promoting our services and sparking interest, with a positive, persuasive approach.
- Great at building relationships in the local community and spotting new networking opportunities.
- Comfortable representing GoFibre at events, community activities, and face-to-face outreach.
- Organised and reliable when it comes to capturing details and following up with potential customers.
- UK Driving License
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we're all part of the rich GoFibre family and we're unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can't wait to hear from you!
www.gofibre.co.uk
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