Apprentice Client Engagement Administrator

Learning Curve Group are one of the UK's most passionate training providers and as such we practice what we preach! We are looking for an apprentice to join our Client Engagement function and provide administrative support to the Apprenticeship Sales team at our Head Office in Spennymoor, County Durham.

This is a varied role where you will require the following skills:

• Good communication - written & verbal
• IT skills
• Attention to detail
• Organisation Skills
• Ability to be adaptive

DUTIES

• Represent the company with a positive attitude and professional appearance
• Work with the team to provide administrative support
• Record accurate information
• Responsible for tracking learner outcomes, which will require making phone calls and sending emails to obtain this information
• Understand and comply with the criteria set for each contract.
• Liaise with other departments across the wider business when necessary to follow up on learner outcomes.
• Conduct your role in line with the company values and expected behaviours
• Promote equal opportunities and recognition of diversity throughout the company
• Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
• Ensure confidentiality and professionalism at all times.
• Provide learners, customers and colleagues with support, advice guidance as part of your everyday role#

If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or Workforus@Learningcurvegroup.co.uk

Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.

• You must not currently hold a Level 3 in Business Administration
• You must have the right to work in the UK and a valid residence status to apply for the apprenticeship

There are many reasons that make Learning Curve Group a fantastic place to work!

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:

In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:

• 26 days annual leave + Bank Holidays
• Buy & Sell an additional 5 days each year
• Length of service annual leave increments starting at 2 years
• Healthcare Scheme
• Tech Scheme
• Ikea Scheme
• Cycle to work Scheme
• Paid Volunteer day each year
• Early Finish Fridays on the last Friday of every month
• Student / Teacher Discount
• Uniform

HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code
Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold
12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.

• Domestic Abuse Covenant
• Care Leaver Covenant
• Working Chance
• Ban the box