Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role overview:
As an administrator you will be responsible for overseeing all administrative tasks to ensure efficient store operations, including managing rotas, assisting in recruitment, and onboarding, and handling cashing up procedures. The administrators support the management team in maintaining accurate records for attendance and payroll, maintaining store consumables, handling customer enquiries and facilitate communication between management and store employees.
Responsibilities:
Update and maintain staff rotas, ensuring adequate coverage for all shifts.
Assist in store recruitment from reviewing applications, conducting interviews, and facilitating the onboarding process for new hires.
Perform daily cash handling tasks, including banking.
Conduct regular audits to ensure financial accuracy and compliance with company policies.
Maintain accurate record of attendance and payroll.
Address customer enquiries professionally and efficiently.
Order and manage store consumables to ensure all necessary supplies are available.
Monitor inventory levels and coordinate for timely restocking.
Handle all other general administrative duties to support the store operations.
Role objectives and KPI’s:
Ensure strict adherence to all established procedures related to cash handling, which includes counting the cash accurately, recording all transactions diligently, securing the cash in designated areas, and reconciling the cash drawer at the end of each shift.
Ensuring strict compliance with all audit standards, implementing them diligently and thoroughly in every to maintain the highest level of transparency and accuracy.
Skills and Experience:
Excellent organisational skills.
Strong attention to detail to ensure accuracy in all administrative duties.
Excellent verbal and written communication skills for interacting with colleagues, Management & customers
Proficient in cash handling and reconciliation.
Competent in using software such as Microsoft office
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.