Matt Grange Home Heating Experts are seeking a highly organized and proactive Administration/Showroom Assistant to provide essential office support and ensure the smooth running of daily operations. This role involves a blend of administrative tasks and customer-facing responsibilities, including scheduling, record-keeping, and communication.
The successful candidate will also engage with customers in the showroom, explaining how products work, their features & benefits, and highlighting their energy efficiency. You’ll work closely with the Operations Manager to ensure all administrative duties are completed accurately and efficiently.
Key Responsibilities
- Handle incoming phone calls and emails, delivering professional and courteous communication at all times
- Coordinate schedules and manage appointments
- Greet customers in our showroom and deal with their enquiries
- Prepare, send, and track client invoices; process card payments
- Order stock and supplies from suppliers
- Create reports and maintain working proficiency in Microsoft Outlook, Word, and Excel
Skills & Qualifications
- Exceptional attention to detail and strong organizational abilities
- Clear and confident communication skills, both written and verbal
- Experience in face-to-face customer service
- Basic proficiency in Microsoft Outlook, Word, and Excel
- Ability to multitask and manage time effectively
- Previous experience in office administration or a similar role is preferred but not essential
Hours & Availability
- 16-24 hours per week over three or four days to be arranged, however Monday is required.
- Shifts will start at 8.30am
- Additional hours may be available subject to demand
- Must be available to provide holiday cover as needed
Job Types: Part-time, Permanent
Pay: £13.00 per hour
Benefits:
- On-site parking
Experience:
- Administrative: 1 year (required)
- face-to-face customer service: 1 year (required)
Language:
- English (required)
Work Location: In person
Application deadline: 31/08/2025