About Us
Osborne Jones Logburners & Stoves LTD is one of the fastest-growing fireplace and stove businesses in South Wales — proud winners of Welsh Business of the Year 2025. We’re known for delivering a premium customer experience, from showroom to installation, and we’re now looking for a Showroom & Operations Manager to join our Swansea team.
About the Role
This is a hands-on role with plenty of variety. You’ll be involved in both the day-to-day running of our Swansea showroom and the operational systems that keep our business moving. You’ll be the face of our showroom — welcoming customers, offering expert product guidance, and supporting the team behind the scenes with admin, systems, and scheduling.
Key Responsibilities
- Opening and closing the showroom
- Supporting day-to-day operations, including using Ai systems
- Providing excellent customer service and installation advice
- Recommending products tailored to customer needs
- Handling admin tasks and showroom coordination
- Have an active role within our social media store marketing
- Stock control and ordering with suppliers
- Showroom display organising
What We’re Looking For
- Retail experience and strong admin/customer service skills
- Managerial experience within a retail / service based environment
- Confident communicator with a friendly and professional manner
- Willingness to learn – full training and product knowledge will be provided
- Organised, proactive, and able to manage multiple tasks
- A creative flair for social media is a big bonus
Why Join Us?
- Starting salary of £28,000+ (negotiable based on experience)
- Full training and career development opportunities
- Supportive team with a strong, family-like company culture
- Room to progress within a growing, multi award-winning business
Apply now and become part of the Osborne Jones journey.
Job Type: Full-time
Pay: From £28,000.00 per year
Language:
- English (preferred)
Work Location: In person