Wedding and Events Coordinator

Job Overview

The Weddings & Events Co-Ordinator is responsible for overseeing all aspects of the planning, coordination, and execution of weddings, corporate and social events within the hotel. The role requires a dynamic, detail-oriented professional with a passion for hospitality and a proven ability to deliver exceptional experiences that exceed guest expectations. The ideal candidate will have strong sales acumen, operational expertise, and a creative flair for event design and customisation.

Key Responsibilities: Sales & Business Development

• Proactively generate leads and convert inquiries into confirmed bookings for weddings and events.
• Conduct walk rounds and hold consultations with potential clients.
• Develop packages, pricing strategies, and promotions in collaboration with the General Manager, Sales Manager and Marketing teams at Head Office.
• Build and maintain relationships with key clients, vendors, and external event planners.
• Maximise revenue opportunities through up-selling, cross-selling, and repeat business.
• Attend wedding & events exhibition in the UK to develop new wedding concepts and ideas to keep the business ahead of local competitors.
• Produce weekly, monthly and quarterly reports on the yield of all weddings & events based on profit margins, cost effectiveness and staff performance of the team

Event Planning & Coordination

• Lead the planning process for each wedding or event from initial inquiry to post-event follow-up.
• Develop detailed event proposals, contracts, and function sheets.
• Coordinate with all hotel departments (kitchen, front desk, housekeeping) to ensure seamless execution.
• Advise clients on themes, décor, entertainment, floor plans, menus, and schedules.
• Ensure compliance with hotel standards, health & safety regulations, and legal licensing requirements.
• Working with the heads of departments in developing service standards for each style of event, creating SOP's to ensure maximum levels of service in all areas.

On-Site Event Management

• Act as the main point of contact on the event day to oversee setup, service, and customer satisfaction level.
• Troubleshoot issues swiftly and professionally to ensure client satisfaction.
• Manage timelines, vendor deliveries, and last-minute changes effectively.
• Be responsible for all event rooms, cleanliness, management of equipment, health & safety and the restocking of products in these rooms.

Team Leadership & Communication

• Supervise and train all staff assigned to events.
• Conduct pre-event briefings and post-event debriefs with relevant staff.
• Host events.
• Maintain strong interdepartmental communication to support operational excellence.
• Lead by example to inspire a culture of hospitality, flexibility, and attention to detail.

Administration & Reporting

• Maintain accurate records of all bookings, contracts, and client communications.
• Track revenue targets and KPIs, reporting regularly to senior management.
• Evaluate guest feedback to improve service delivery and guest experience.
• Manage budgets and control event-related costs.
• Develop 24 month budgets for forecasting and revenue development

Qualifications & Experience:

• 1–2 years of experience in event or wedding planning in a hotel setting.
• Proven track record in sales and event coordination.
• Familiarity with property management systems (e.g., Opera, Delphi, Salesforce, guestline) and event software preferred.
• Exceptional organisational, interpersonal, and communication skills.
• Strong decision-making capabilities.
• Ability to work evenings, weekends, and holidays as required.

Key Competencies:

• Client-focused with strong attention to detail
• Time management and multitasking under pressure
• Creativity in event design and presentation
• Conflict resolution and problem-solving
• Budget and financial management
• Teamwork and collaboration across departments

Working Conditions:

• Fast-paced hotel environment with frequent deadlines and changing priorities.
• May involve standing for long periods and lifting items during event setups.
• Flexibility in working hours is required due to the nature of events.
• Working 5 days over 7 with regular weekend work involved especially during summer & Christmas period.
• Assist in other departments as required.

Performance Indicators:

• Event revenue growth and profitability
• Guest satisfaction and positive feedback
• Conversion rate of inquiries to bookings
• Efficiency of event execution and coordination

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: £24,420.00-£29,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Ability to commute/relocate:

• Worksop, S80 3PA: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Due to our rural location you must have access to your own transport.

Work authorisation:

• United Kingdom (required)

Work Location: In person