Waiter/Waitress

Overview
We are seeking a dedicated and enthusiastic Server to join our team in a dynamic dining environment. The ideal candidate will possess a passion for providing exceptional customer service and have experience in the food industry, particularly in fine dining or nightlife settings. As a Server, you will play a crucial role in ensuring guests have an enjoyable dining experience by delivering high-quality service, managing orders efficiently, and maintaining a welcoming atmosphere.

Responsibilities

• Greet and seat guests promptly while ensuring their comfort throughout their dining experience.
• Take accurate food and beverage orders using Aloha POS, Micros POS, or similar systems.
• Provide recommendations and upsell menu items to enhance the guest experience.
• Ensure timely delivery of food and beverages while maintaining proper food handling and sanitation standards.
• Manage cash handling and basic math tasks during transactions effectively.
• Collaborate with kitchen staff to ensure accurate order preparation and presentation.
• Maintain cleanliness of the dining area, including bussing tables and ensuring a tidy environment.
• Address guest inquiries and concerns promptly to ensure satisfaction and foster positive guest relations.
• Assist in training new staff members on restaurant protocols and service standards.

Requirements

• Previous experience in food service or restaurant roles is preferred, with fine dining or nightclub experience being a plus.
• Familiarity with Aloha POS, Micros POS, OpenTable, or similar systems is advantageous.
• Strong time management skills with the ability to multitask effectively in a fast-paced environment.
• Excellent customer service skills with a focus on guest satisfaction and hospitality.
• Basic math skills for accurate cash handling and order processing.
• Knowledge of food safety practices and sanitation standards is essential.
• Culinary experience or kitchen knowledge is beneficial for understanding menu items and preparation methods.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed. Join our team as a Server where your skills will contribute to creating memorable dining experiences for our guests!

Job Types: Full-time, Part-time

Pay: £12.21-£15.00 per hour

Work Location: In person

Reference ID: ita,wit,001