Job Information
To grow the fleet of customer owned trucks and increase revenue from the service side of the business. Use existing database of customers as well as investigating avenues for future growth. Customer satisfaction must be at the heart of everything we do.
Role & Responsibility
- To assist Truckcare customers on chargeable jobs and arrange quotes for services, Thorough Inspections and repair works.
- To manage the relationship with existing and new customers to drive the growth in Truckcare business.
- Cleanse existing data and proactively contact customers in the system to see if they have any requirements.
- Take leads from the sales team with any Truckcare customers’ needs and refer any leads back to the sales team when outside service / repair jobs.
- Liaise with the quotes and parts team to ensure conversion rate on quotes is achieved.
- Manage own time and workload to achieve goals and targets.
Job Requirement
- Education Required: No specific requirements.
- Experience Required: 2 years in a similar or sales role.
- Travel Required: 0%
- Strong time management and ability to work alone.
- Industry knowledge is desired.
- A good knowledge of IT is desired.
- Ability to multi-task efficiently is a requirement.
- Good communication skills are essential.
- Experience of dealing with customers and providing excellent customer service is essential.
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