Job Summary:
The Heat Load Supervisor is a key member of our operations team responsible for managing small teams, liaising with clients in a professional manner, communicating clearly with upper management and ensuring that all works follow company processes and in line with quality expectations.
We are seeking a candidate with the potential to progress from a trainee to a supervisory role within 3 to 6 months. The ideal individual will demonstrate strong leadership qualities, managerial experience, keen attention to detail, a solid commitment to safety, a strong appreciation for quality control, and preferably some knowledge of electrical systems and/or data centres.
This is a hybrid role requiring regular site and warehouse based work. Must be willing to attend customer sites (across UK and Europe) to assist with installation or carry out onsite repairs (sometimes for several days at a time, including weekends and nights).
Company Background: Mafi Mushkila (Trading as HeatLoad) provides heat load testing services to the Data Centre construction industry. Our services are primarily used for testing cooling and power systems in Data Centres, IT Equipment Rooms, communications rooms and other clean spaces.
Position: Trainee Site & Warehouse Supervisor, within Operations Team
Location: Bosham, West Sussex
Reports To: Operations Manager
Key Responsibilities:
Relevant training will be provided. Once transitioned into a supervisory position, key responsibilities include (but not limited to):
Site Based Responsibilities:
Overall responsibility for delivery of projects while on site.
Conduct pre-delivery site survey to:
- Complete Health & Safety Inspection and complete report
- Assess delivery access and route restrictions and requirements, reporting potential delays to upper management
- Identify site contact(s) that will be available during delivery and installation, that are empowered to resolve issue as they arise
- Assess induction requirements and arrange inductions for Technicians and agency staff
- Discuss (and agree) delivery and installation approach with customer
During site based work:
- Liaise with site contact
- Arrange access (including permits, keys and security passes to be issued to team) and coordinate inductions
- Brief agency staff with ‘Site Etiquette’ presentation, RAMS, working practices, goals to be achieved
- Act as single point of contact between HeatLoad and the customer / site
- Act as single point of contact between site team and upper management
- Update Work Order with problems and delays encountered and operative site attendance times, obtain customer sign off
- Update delivery note(s) with actual received quantities, obtain customer sign off
- Arrange break times (and brief operatives) and/or purchase refreshments (all expenses covered by MML) in advance to minimize down time on-site
Warehouse Based Responsibilities:
Prior to team attending site:
- Prepare delivery notes
- Book freight with hauler (supply copies of delivery notes)
- Add delivery notes to project folder
- Email freight information to customer (type of vehicle, registration plate and driver)
- Email list of site operatives to customer to arrange access and induction
- Arrange operatives (and agency workers) to complete induction requirements
- Update RAMS with site specific information
- Brief the operatives as to the nature of the project, have them sign a copy of RAMS
- Ensure team have correct PPE, training certificates and identification
- Agree schedule and method of getting to site (i.e. meeting time at site or head office)
Completion of site based activities:
- Scan delivery/collection notes and save in project folder
- Update delivery/collection note summary spreadsheet
- Scan signed RAMS and save to project folder
- Secure the CMR and ATA Carnet, follow process to scan and save
In addition to the responsibilities include;
- Supervising teams to deliver specific tasks
- Prioritizing (under the direction of OM) delivery of specific tasks
- Conducting PPE checks (to ensure all operatives have suitable PPE)
- Carrying out (regular) toolbox talks and training sessions to improve knowledge of the wider team
Qualifications:
- Previous experience in leadership/managerial role
- Previous experience in a workshop or construction environment is preferred.
- Strong organizational skills with a keen attention to detail.
- Excellent communication and teamwork skills.
- Commitment to safety and willingness to follow safety protocols.
- Ability to work independently and take initiative when necessary.
- UK Driving license (with own transport).
- Basic IT skills (knowledge using Microsoft Outlook, Work, Excel and Web Browser).
Physical Requirements:
This position requires the ability to:
- Lift and carry heavy equipment and materials (up to 25kg).
- Stand, bend, stoop, and work in various positions for extended periods.
- Work in a warehouse, workshop and construction site environment with exposure to various weather conditions.
Working Hours and Renumeration Package:
- 37.5 hours per week (with regular opportunities for overtime and weekend work)
- Core Hours: Monday-Friday, 07:30 to 15:30 (with 2 x 15-minute tea breaks and 30-minute paid lunch break)
- 20-days holiday, plus public holidays paid
- Annual Salary: £30,000-£32,500 (depending on experience)
- Monthly bonuses and working away allowance.
Application Process:
Mafi Mushkila Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Note: This job specification is intended to describe the general nature and level of work performed by employees in this role. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the job.
Job Type: Full-time
Pay: £30,000.00-£32,500.00 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Experience:
- Leadership: 1 year (preferred)
Location:
- Chichester PO18 8JX (preferred)
Work Location: In person
