Assistant Manager – Santa Lucia Restaurant, Merchant City, Glasgow
Location: 68 Ingram Street, Glasgow, G1 1EX
Salary: £12.21-13.00 per hour plus great tips.
Contract: Full-time, permanent
About Us:
Santa Lucia is a beloved top rated Italian restaurant located in the heart of Glasgow’s Merchant City. We offer an authentic Italian dining experience in a warm, professional and welcoming atmosphere.
The Role:
We are seeking a passionate and experienced Supervisor to support the daily operations of our restaurant. The ideal candidate will have a strong background in hospitality and a genuine love for Italian cuisine, we use resdiary as our booking system and rota ready as our rota system so any previous work with this systems are appreciated.
Key Responsibilities:
- Assist in overseeing daily restaurant operations to ensure smooth and efficient service.
- Lead, train, and motivate front-of-house staff to deliver exceptional customer experiences.
- Manage reservations and coordinate with the kitchen to optimize service flow.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Maintain high standards of cleanliness and compliance with health and safety regulations.
- Support the Assistant and General Manager in administrative tasks, including scheduling and inventory management.
Requirements:
- Minimum of 2 years' experience in a supervisor role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in reservation and point-of-sale systems.
- Flexibility to work evenings, weekends, and holidays as required.
- A passion for Italian food and culture is highly desirable
Benefits:
- Competitive salary with additional tips as we have service charge in all tables this is quite a good bonus.
- Future assistant manager role.
- Staff meals and discounts on dining.
- Supportive and dynamic work environment
Job Types: Full-time, Permanent
Pay: £12.21-£13.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 2 years (required)
- Team management: 2 years (required)
Work Location: In person
