It is a very busy but friendly and supportive team and we need someone who is able to support us with the service that we provide for children and young people's emotional and mental health wellbeing.
You need to be well organised and practical and must have:
excellent verbal and written communication skills
excellent keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence
experience of an office / reception environment is desirable as is a calm, patient and polite telephone manner
be able to work to deadlines
be interested in the well being of children and young people
be able to work on your own initiative when the need arises
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
To act as a point of contact for the SPACE Wellbeing Service dealing with families and professionals enquiries. This can include telephone and email enquiries.
Maintain and administer referrals.
To ensure all messages are accurately recorded.
To provide administrative support including word processing, typing, filing and photocopying etc.
To attend meetings, record accurate minutes, type and distribute as required.
To carry out confidential duties for the SPACE Wellbeing Co-Ordinator.
To screen telephone messages and requests for information prioritising and referring on to appropriate staff as required.
To maintain the confidential storage of all children or young people’s related information and documentation.
To maintain all equipment and stationery requirements for the SPACE Wellbeing service.
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