Job Overview
We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor
Key Responsibilities
- Provide excellent customer service.
- Communicate effectively with customers.
- Provide a welcoming and friendly environment for customers.
- Resolve customer queries and complaints in a timely and appropriate manner.
- Carry out counter sales and customer orders.
- Provide support for other trade counters as required.
- Assist with showroom security.
- Display product ranges and equipment.
- Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
- Work on electronic point of sale system.
- Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.
- Ensure customers are charged correctly through accurate shelf edge labels.
- Ensure cleanliness and presentation levels in the showroom.
- Careful product handing, storing and security of stock.
- Ensure all delivery notes are checked against deliveries and discrepancies reported.
*May be required to carry out additional tasks which are appropriate to the post.
Skills & Experience
- Must have at least 1 year’s direct customer sales experience.
- Good numeracy and literacy skills.
- The ability to negotiate with customers.
- Capable of working on their own and make successful decisions contributing to a sale.
Job Types: Full-time, Permanent
Work Location: In person
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