Senior Officer, Data Management & Quality

What is the opportunity?

We have an exciting opportunity for a Senior Officer to join the Data Management & Quality team in our Jersey office. The successful candidate will ensure that all Client and Product data is input, controlled effectively and appropriately for purpose.

The Senior Officer will assist with Data Remediation of the core systems and servicing of our internal business colleagues with Data Management tasks, within established deadlines and SLA’s. Data Management supports data set-up and maintenance activities for all Wealth Management Europe (WME) businesses and product lines.

RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Ensure the integrity of data across and between multiple systems is maintained.

• Assist with the timely completion of Data Remediation and Standardisation projects, including exceptions identified through the Data Quality Dashboards.

• Assist with Data Management tasks and projects as directed by Senior Associates/Assistant Managers, Manager of the Data Management and Quality team and the Data Strategy Office Management team to include Data Strategy Initiatives.

• Assist with the delivery and completion of User Acceptance Testing (UAT) and Post Implementation Verification (PIV) testing.

• Collaborate with stakeholders to ensure that all issues, queries and obstacles are satisfactorily resolved to ensure that tasks are completed in a timely and efficient manner.

• Contribute to the development and maintenance of an appropriate control environment in line with applicable data standards, regulatory requirements, and business unit procedures.

• Contribute to the ongoing efficiency, innovations, process review and development of Data Management.

• Act as an SME to assist with Optimisation activities including the development of new RPA processes, Service Requests and core application development.

• Assist in the rotation and remediation of daily control reports and collation of task information for MI.

What do you need to succeed?

Must-have

• Good understanding of the regulatory environment within which WME operates.

• Ability to make fast decisions and be willing to escalate issues.

• Knowledge and understanding of Salesforce, RIBS, Milvus, Triple A, 5 Series, Content Navigator, Avaloq and CLOE.

• Knowledge of VB and macros and JIRA.

• Advanced knowledge of Microsoft Office products — specifically Word and Excel.

• Good understanding of the operation of various systems in use and intra-system connections and relationships

• Ability to articulate data management requirements to other stakeholder groups and functions, e.g. Sales & Relationship Management.

• Experience with Agile working

Nice-to-have

• Wealth Management industry experience

• Existing knowledge of RBC conduct, culture and values.

• Knowledge/experience with Optimisation activities.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Critical Thinking, Data Administration, Database Structures, Data Modeling, Data Movement, Detail-Oriented, Group Problem Solving, Information Capture, Standard Operating Procedure (SOP), Teamwork

Additional Job Details

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER Saint Helier Jersey 36.25 Full time WEALTH MANAGEMENT Regular Salaried 2025-08-11 2025-08-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.