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SAM Specialist

Virgin Money
£40,800 - £51,000 a year
Newcastle upon Tyne, England
Full time
2 weeks ago

Business Unit: Technology Operations & Cyber Security (TOCS)
Salary Range: £40,800 - £51,000
Location: UK Hybrid – Remote working with occasional travel to a local hub
Contract Type: Permanent, full-time

Our Team

We are seeking a highly skilled Software Asset Management (SAM) Specialist to join our SACM team and drive excellence in software compliance, licensing, and optimisation. This is a critical role for ensuring our software estate is cost-effective, compliant, and aligned with business needs.

You will be responsible for managing and optimising software assets across a diverse vendor and platform landscape, with a strong focus on Microsoft, IBM, Oracle, VMware, Red Hat and Adobe. Experience with Snow License Manager or ServiceNow SAM Pro is desirable, as is a deep understanding of software licensing models and compliance frameworks across the enterprise estate.

What you’ll be doing

  • Leading the end-to-end Software Asset Management lifecycle, including procurement, deployment, usage tracking, and retirement.
  • Maintaining and optimising SAM tooling (Snow License Manager or ServiceNow SAM Pro) and IBM Bigfix\ILMT (desirable).
  • Ensuring compliance with software licensing agreements across multiple vendors.
  • Analysing software usage data to identify optimisation opportunities and cost savings.
  • Collaborating with procurement, finance, relationship managers and IT teams to support audits and vendor negotiations.
  • Producing Effective License Positions (ELP’s) across vendors and products.
  • Developing and maintaining SAM policies, processes, and documentation.
  • Providing expert guidance on licensing models.
  • Supporting SAM governance in all environments, including SaaS and Public Cloud platforms.

We need you to have

  • Proven experience in a Software Asset Management role.
  • Hands-on expertise in a SAM tooling product with Snow License Manager or ServiceNow SAM Pro highly desirable.
  • Hands-on expertise in BigFix & ILMT and management of Passport
  • Advantage (PA), to support IBM, highly desirable.
  • Strong knowledge of software licensing, compliance, and optimisation strategies across the on-prem endpoint, server and enterprise estate, SaaS and Public Cloud.
  • In-depth experience with major vendors: Microsoft, IBM, Oracle, VMware, Red Hat & Adobe.
  • Excellent analytical, reporting and problem-solving skills (PowerBI desirable).
  • Strong stakeholder engagement and communication abilities.

It’s a bonus if you have but not essential

  • Familiarity with ITAM and CMDB practices.
  • ServiceNow experience.
  • SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770).
  • Experience of working in the Banking & Finance sector

Red Hot Rewards

  • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
  • Up to five extra paid well-being days per year.
  • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
  • Market-leading pension.
  • Free private medical cover, income protection and life assurance.
  • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
  • And there's no waiting around, you'll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team [email protected]

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit
Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires

enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

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