Job Title: Salesperson
Location: Multiple roles available across Teesside and North Yorkshire — including Redcar, Middlesbrough and Guisborough.
Salary: £23,650.77 per annum, plus uncapped bonus scheme (paid monthly in arrears).
Hours: Full-time, 37.25 hours per week (including weekends).
Join Franks – A Trusted Local Brand with Big Ambitions.
Are you passionate about customer service, driven by results, and ready to thrive in a fast-paced retail environment? At Franks, we’re not just selling flooring — we’re helping people turn their houses into homes.
We’re on the lookout for confident, customer-focused, and sales-driven individuals to join our team across multiple stores in Teesside and North Yorkshire. As a Salesperson, you’ll be the face of our brand, guiding customers through every step of their journey — from product selection to fitting.
This is more than a retail role. It's a chance to work for a well-established, family-run business that’s built on trust, loyalty, and looking after its people. With uncapped earning potential, development opportunities, and a supportive team environment, this could be your next big career move.
What You’ll Do
Sales & Customer Experience
- Greet every customer with the warmth and professionalism that defines the Franks experience we’ve been delivering for over 30 years.
- Build strong customer relationships by identifying needs, offering expert advice, and guiding them through our extensive flooring range.
- Provide a seamless end-to-end service, including arranging room measuring, quoting, and coordinating product fitting.
- Communicate clearly with customers to ensure their satisfaction and build long-term loyalty.
- Consistently work towards personal sales, average deal size, and profit margin targets — with the bonus structure to match your success.
- Accurately handle sales administration and use in-house systems for stock and customer management.
Store Presentation & Teamwork
- Keep the store and warehouse clean, well-presented, and compliant with health and safety standards.
- Pitch in with your team to complete daily housekeeping duties and warehouse tasks (e.g., accepting deliveries).
- Support broader store operations as needed — we work together to get the job done.
What You’ll Bring
- Experience in flooring sales is highly desirable, but not essential — we value attitude and train for skill.
- A proven track record in customer-facing sales roles – this is a must!
- A passion for providing excellent customer service and hitting targets.
- Great communication and people skills.
- Strong organisational skills and attention to detail.
- A positive, adaptable, team-focused mindset.
Why Join Franks?
- Competitive base salary with uncapped monthly bonuses — the more you achieve, the more you earn.
- Be part of a long-standing family business that genuinely values its team.
- Opportunities to grow and develop.
- A culture of support, respect, and pride in what we do.
As the role is based over 3 locations, the Salesperson must have a driving licence and their own vehicle to commute.
Apply Today!
Job Types: Full-time, Permanent
Pay: £23,650.77 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
