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Sales Coordinator - eCommerce - Coventry

Brett Martin Daylight Systems
£26,948 - £34,123 a year
Coventry, England
Full time
4 days ago

This role makes use of the telephone including working with direct and indirect eCommerce platforms to achieve account penetration and growth. Effectively selling and supporting in rooflight sales to new and existing companies, you will be tasked to grow sales by working within defined parameters. Working in conjunction with our existing Sales Coordinator you will take full responsibility for asking the correct questions to engage customers, whilst listening to their needs with an objective to generate sales.

About The Role

  • Assist and work with key members of the team to ensure our key eCommerce accounts receive a world class service.
  • Provide cover in absence of existing Sales Coordinator.
  • Investigate any errors and ensure corrective actions have been implemented.
  • Expedite the resolution of customer orders, problems, and complaints.
  • Support our sales teams by identifying new sales opportunities across the product range.
  • Promote, sell, and secure orders by communicating the features and benefits of our products and services to new and existing contacts and assist them in selecting those products best suited to their needs.
  • Making ‘professional telephone calls’, developing clear and effective written proposals/quotations to all necessary contacts as required.
  • Coordinating your sales effort with the company’s marketing, sales management, accounting, logistics, other sales, and technical service functions.
  • Analysing the customers buying potential to determine the value of existing and prospective sales to Brett Martin Daylight Systems.
  • Whilst working with Senior Managers and departments of the wider group create clear and analytical report data on specific eCommerce platforms including the company’s own online platform.

Required Criteria

    • Experience and understanding of eCommerce sales.
    • Ability to demonstrate an aptitude for problem-solving with an ability to determine solutions for customers (consultative sales approach)
    • Must be results-orientated.
    • Able to work both independently and within a team environment.
    • Good IT skills
    • Strong analytical/data set skills


Desired Criteria

    • Good understanding of SEO and PPC
    • Experienced within Social Media platforms through deployment of key marketing and advertising for business.
    • Understanding of EDI


Skills Needed

About The Company

At Brett Martin, you’ll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you’re looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you’ll find plenty of opportunities to learn new skills and develop a rewarding career.

Company Culture

Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 70 countries, and 25% of its operations are sustainably powered.

Company Benefits

Brett Martin offers a comprehensive range of rewards and benefits to its employees. The company is committed to safeguarding the health, safety, and wellbeing of its staff by providing life assurance, safety wear, HR support, and free car parking. In terms of pay and benefits, employees enjoy competitive salaries, profit-related pay, uniform allowance, and an employer contributory pension scheme. Brett Martin also invests in the development of its employees through access to training courses, progression opportunities, and travel experiences. The company fosters a positive working environment with charity and fun day events, team building initiatives, service-linked holidays, and suggestion scheme rewards.

Retirement plan and/or pension, Free parking, Cycle to work, Open office, Life insurance, Long service recognition, Wellbeing Scheme, Work With Charities, Social Opportunities, Annual Rise, Profit Share, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Staff celebration events

Salary

Not disclosed

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