We are a reputable domestic carpet fitting company with branches across the UK. This is an exciting opportunity for an experienced Administrator to join a well-established and supportive team in a fast-paced environment.
This role is ideal for a confident and reliable individual who is an excellent communicator and thrives under pressure while working with both customers and colleagues.
Key Responsibilities:
● Sales Administration Duties
● Handling incoming calls professionally and efficiently
● Making follow-up calls to generate sales
● Contacting customers to take final balance payments
● Conducting after-sales quality control calls
● Responding to enquiries via email and social media
● Typing up meeting minutes
● Updating customer information using our CRM software
● Working closely with the sales team
● Performing general administrative tasks as needed
Required Skills & Attributes:
Essential
● Fully I.T. literate, including proficiency in all Microsoft Office packages
● Previous experience in an administration-based role
● Working knowledge of social media platforms
● Experience in a customer service environment
● High attention to detail
● Professional and clear telephone manner
● Reliable, flexible, and well-organised
● Strong communication skills and a positive team player
Desirable
● Full UK driving licence
Benefits:
● In-house training on bespoke software
● On-site parking
● Company pension
● Friendly and dynamic working environment
Location: Based at our Derby store, with occasional travel to our head office if required.
Contract Type: Permanent
Hours: Full-time preferred; part-time may be considered
Schedule: Includes working Saturdays
If you thrive in a fast-paced setting and want to contribute to a growing and dynamic business, we would love to hear from you!
Job Types: Full-time, Permanent
Benefits:
- Company pension
- On-site parking
Experience:
- Administrative: 3 years (required)
- Customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
