To apply please copy and paste this link and fill out the application form https://wildplanettrust.ciphr-irecruit.com/applicants.
Please note only applications completed through our website will be considered.
Wild Planet Trust is a registered education, scientific and conservation charity established in 1957 and based in Devon, UK. We own two zoos in south west England, plus two local nature reserves and a National Nature Reserve. We support conservation in the United Kingdom and overseas using funds generated by the people who visit the zoos and the expertise and dedication of our staff.
Newquay Zoo first opened its doors as a council run seasonal attraction in the 1950s, relocating it to its current site and now permanent home in 1969. Over 50 years later, our site, and work, has grown considerably and we are now one of Cornwall’s most popular tourist attractions and a leading conservation and education centre. There are over 120 species of animal that call Newquay Zoo home.
We have an exciting opportunity for a Receptionist to join our Visitor Experience team on a permanent contract. This is a part time role working 15 hours over 2 days, hours are spread across the week from 9.00am – 5.00pm and will include weekends and bank holidays, hours will increase to help cover holidays and sickness. The salary for this position is national minimum wage.
What will this role involve?
You will support the efficient and effective operation of the reception office including general reception and admin duties, telephone, electronic communications, zoo radio, experiences, plus general typing and the control of lost property. The role will include supporting the finance function with management and handling of cash in line with finance procedures. You will also support the Visitor Experience team selling tickets, processing gift aid and memberships.
What skills and experience are required?
The ideal candidate will have GCSE English and Maths as well as RSA2 / ECDL or equivalent but this is not essential. It would also be desirable to have previous reception or administrative experience. Strong ICT skills are essential for the role.
Benefits of joining our team include:
- 33 days paid holiday pro-rata (inclusive of Bank Holidays)
- Company sick pay
- Branded uniform provided (as required)
- Relevant internal and external training provided
- Free entry to our zoos for staff and immediate family
- Complimentary tickets
- Discounts in our Catering and Retail outlets (as applicable)
- Free staff parking
- Employee Assistance Programme
- Employee Discount Platform
- Access to Headspace Premium App
Please note, we will be reviewing applications and conducting interviews throughout the advertising period for this role. The role may therefore be filled prior to the closing date.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job Type: Part-time
Pay: Up to £12.21 per hour
Expected hours: 15 per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 14/08/2025
Reference ID: REC/NVS/0725
