Job Overview
Delivering the exceptional, every day
- Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- Our promise to our people: a place to work where you can thrive and be your best every day.
- Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- Our culture – our core values and how we behave:
- We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Main Duties
- Smooth process of ordering regional engineers van stock replenishment
- Raising purchase orders to support regional jobs with SLA timescale
- Chasing relevant suppliers for POD's
- Updating Database action with POD's for engineers relevance
- Raising purchase orders on both COUPA and CASH
- Ensure smooth process on receipting all orders on COUPA
- Manage any Loan units and equipment repairs within regional and ensure smooth process for return
- Support Vendor process for both new and existing suppliers through Mitie vendor approval process
- Manage the WEEE waste process to ensure stock is disposed of and recycled correctly
- Support all regional procurement tasks and absence where required
- Follow the Companies Business Management System to achieve 100% compliance
What we are looking for
- Team player who is capable of working autonomously in support of engineering teams and customer/supplier enquiries
- Experience of working in a national technical service environment is preferred
- Electronic security Systems awareness
- Good communication and customer relationship skills
- Enthusiasm in a customer focused environment
- Demonstrate excellent communications and organisational abilities
- Familiar with CASH for windows & COUPA, or equivalent
- Minimum three years office administration experience
- Excellent verbal and written communications skills
- A professional and proactive approach
- Strong Microsoft Office skills in particular Word, Excel and Outlook
- Able to prioritise effectively and support multiple team members
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