Office Administrator/Administration
Castle Estates (Property Management Services) Limited is a full-service, privately held, Stafford-based company specialising in the management of residential property, residential apartment blocks and estates. We are a team of professional, motivated, and dedicated people who are dedicated to providing the highest level of customer service and administrative support to our clients.
Job Description
We are seeking an administrator for a full-time position at our Stafford office. The ideal candidate will be an organised, efficient, detail-oriented individual who has the ability to work independently as well as part of a team. The position requires extensive knowledge of Microsoft Office applications including Word, Excel, and Outlook. The ability to multi-task and prioritise effectively is required.
Responsibilities ·Day-to-day office management. Greet all visitors in person or by phone. ·Manage incoming mail and forward to appropriate department for processing. ·Schedule appointments for property managers and other professionals in a timely manner. ·Manage receptionist duties such as answering phones, taking messages, filing, etc. ·Maintain confidentiality of client files in accordance with company policies and procedures. ·Assist the property managers with filing paperwork and emails. ·Perform other clerical receptionist duties such as scanning pages into computer files, drafting letters for approval as per specific instructions given by property managers. Facilitating property management, updating the property management software and task/information trackers, taking responsibility for issuing routine works orders to contractors, managing open works orders and liaising with contractors for updates. Attending meetings, taking notes, preparing and issuing minutes for approval. Generally assisting the property managers with administrative tasks. The candidate should be able to type fairly quickly and efficiently, with a good level of English language and grammar.
Job Type: Full-time
Pay: From £12.60 per hour
Expected hours: 37.5 per week
Additional pay:
- Performance bonus
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stafford: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: BlockAdmin
