Product Owner

We’re looking for a Product Owner with a strong technical background and proven experience delivering digital financial products to join our Castle team at N Brown. As a member of the Castle team, you’ll bridge technology and business, leading the creation of digital solutions that redefine financial services. Working in an agile environment and embracing DevOps within a team comprised of full time team members, supplemented by nearshore and offshore people.

What type of person are we looking for?

• Driven by boundless curiosity and is experimentally minded, always starting with ‘why?’
• Tenacious and persistent, willing to go above and beyond to deliver great outcomes
• Focused and decisive, able to ruthlessly prioritise to stay on track
• Energised by collaboration and a champion of radical candour
• Believes as much in having fun as working hard

Your role as Digital Product Owner here at N Brown;

• Own the end-to-end product experience for a key area (e.g. Originations, Account Management, Collections), involving multiple stakeholders
• Translate business goals, customer needs, and regulatory requirements into clear, prioritised product backlogs.
• Work closely with engineering, design, and data teams to deliver high-quality digital financial products.
• Understanding of product market fit and the iterative process to creating products
• Act as the go-to expert for your product area, championing its features and value.
• Champion security, scalability, and compliance as core aspects of product design.
• Define user stories with acceptance criteria, ensuring technical clarity and business value.
• Support Agile ceremonies (sprint planning, refinement, reviews, retros) to enable efficient delivery.
• Use data and analytics to inform product decisions, track performance, and measure value delivery.
• Co-ordinate end to end product testing through to acceptance.
• Create and own OKRs which align to the product/business strategy
• Drive the acceptance and adoption of ideas and improvements with product and technology stakeholders
• In collaboration with the business owners, present to other areas of the business (monthly showcase/quarterly business review) on my product with a focus on value delivered
• Balance short-term delivery priorities with long-term product scalability and innovation.

What you will need to succeed;

• Knowledge and experience of product ownership / product management best practice & methodologies
• Solid technical awareness-APIs, integrations, data flows, cloud-based platforms, and modern software delivery practices.
• Proven success managing complex products and delivering measurable value for stakeholders.
• Strong analytical skills with the ability to interpret data, metrics, and user insights to guide decisions.
• Knowledge of financial regulations, compliance, and risk considerations in product design.
• Customer-centric mindset with a focus on usability, accessibility, and creating value.
• Clear communicator able to translate complex technical concepts into simple business language.
• Effective at stakeholder management – the right people know the right level of information
• Strong working knowledge of tools and techniques for backlog prioritisation, dependency management, and data-driven insight.
• Knowledge and experience of software development methodologies and processes
• Proactive, adaptable, and motivated to drive innovation in a fast-moving fintech environment.

What’s in it for you?

• Hybrid working (2 days in the office, at a minimum)
• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in.. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Our full-time working hours are 36.17 per week over 5-days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business.

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!