PMO Administrator

Claranet - United Kingdom

United KingdomFounded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £350 million, over 6,500 customers, and more than 2,000 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including hyperscaler clouds.

Businesses of all sizes need to get the most from the latest cloud technologies, tools, automation, and development practices to solve their toughest business challenges. We provide consulting and management services covering the full range of hybrid cloud options. Claranet is one of the only two companies in the world to hold premier partner status with AWS, Google, and Microsoft as well as providing our own Claranet Cloud solutions.

Essential Roles and Responsibilities
The overall purpose of this role is to support the project services team in delivering IT hosting and Cloud migration projects for external customers. The PMO Administrator will provide a wide variety of administration activities to help the Hybrid cloud department deliver its strategic programmes.

Your responsibilities will be as follows:

  • Support Project managers with planning large migrations rollouts
  • Point of contact for project service queries and requests
  • Provide project reporting and updates
  • Schedule meetings and resources
  • Produce meeting agendas and meeting minutes
  • Assist with the set up and closure of projects
  • Apply for partner funding
  • Holiday cover for resource management
  • Update orders in Messina for Hosting projects
  • Manage small adhoc Hosting projects
  • Kimble project administration including timesheet approvals, new project set ups, overburn management and reporting
  • Ensure documentation is stored in relevant folders
  • Assist management with adhoc reporting
  • Assist with group audits and reporting
  • Project administration activities
  • Assist with onboarding into support process
Position specifications
  • Experience dealing with customers
  • Experience supporting/managing projects
  • Excellent prioritizing and planning skills
  • Diligence and attention to detail
  • Ability to learn quickly and absorb ongoing training
  • Strong communicator and listener
  • Ability to work well under own initiative and pressure.
  • Minimum requirements GSCE maths and English
  • High level of data entry with excellent accuracy levels
  • Customer service focused
  • Good knowledge of MS Office applications
In addition, the following are highly desirable:
  • Prince 2 Foundation
  • PMO experience
  • Project Management Methodology
  • Managed services experience
  • Salesforce
  • Cloud migrations (AWS/Azure/GCP)
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