Modality Partnership Walsall Division has a full-time vacancy fixed term contract for 12 months for a PCN Social Prescriber. The postholder will work as part of a multi-disciplinary team within general practice at Kingfisher Berkley Practice within Modality Walsall Primary Care Network PCN. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who are career driven and have a passion for working in an agile manner, and who are committed to make real changes to the health care services provided within Primary Care to improve patient care. Working with our other PCN roles and general practice colleagues, including health and wellbeing coaches, care coordinators and physician associates, the postholder will provide holistic and person-centred support.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are interested in learning more, please read on.
Main duties of the job
The role of the Social Prescribing Link Worker is to provide social support to patients across the PCN. You will work individually with patients, taking the time to listen and understand what matters to them, and supporting them to access additional services, groups or social activities.
The postholder will need to confidently evidence and utilise key skills such as effective communication, ability to empower people to take control of their health and wellbeing through referral to link workers who give time, focus on what matters to me and take a holistic approach to an individuals health and wellbeing, connecting people to diverse community groups and statutory services for practical and emotional support.
You will carry and manage a case load of patients, working independently within your remit to support patients. All social prescribers receive clinical supervision.
The postholder will work in collaboration with local divisions (including Divisional Boards) and the National Modality Business Support Team to deliver innovative ways of working to meet the strategic aims of the organisation.
The role is not a regular 9am-5pm job, the job requires innovation, flexibility, and commitment. The postholder will be required to work resourcefully as part of the team to ensure tasks are completed.
About us
Modality Walsall PCN
Modality PCN is an innovative group of GPs providing care for over 80,000 patients at sites across Walsall. We are keen to work in creative ways to find alternative solutions to health problems, addressing the social determinants of health.
Modality Partnership
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key stakeholders to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. This is a role that will equip you with a portfolio of skills to make sustainable changes within Primary Care.
All employees are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE.
Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.
Job description
- Working with direct supervision by a GP, take referrals from a wide range of agencies, including PCNs’ GP practices and multi-disciplinary team in 2019/20 and from 2020/21: pharmacies, wider multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
- Working with direct supervision by a GP, take referrals from a wide range of agencies, including PCNs’ GP practices and multi-disciplinary team in 2019/20 and from 2020/21: pharmacies, wider multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).
- Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team.
- Develop trusting relationships by giving people time and focus on ‘what matters to me’.
- Take a holistic approach, based on the person’s priorities and the wider determinants of health.
- Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to appropriate community groups and statutory services.
- Manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person’s needs are beyond the scope of the link worker role – e.g. when there is a mental health need requiring a qualified practitioner.
You will love this job if you have a passion for supporting patients and empowering them to manage their individual health and wellbeing needs. You will learn more because you will improve the way we work from the ground up whist working closely with leadership teams to influence service improvement.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification Knowledge Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards.
- Demonstrable commitment to professional and personal development.
- Training in motivational coaching and interviewing or equivalent experience (advantageous).
- Knowledge of the personalised care approach.
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Understanding of, and commitment to, equality, diversity and inclusion.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Local knowledge of VCSE and community services in the locality.
Personal Qualities Essential
- Able to work well under pressure and deliver to tight timescales.
- Well organised.
- Proficient verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong work ethic as part of a team and working on your own initiative.
- Able to respond effectively to changing priorities.
- Logical and systematic in work processes.
Experience Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of supporting people, their families and carers in a related role (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Skills Essential
- Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental way.
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g., when there is a mental health need requiring a qualified practitioner.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Salary is per annum WTE
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,500.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 04/08/2025
