IDEXX Laboratories are looking for a Pathology Operations Coordinator to support our Pathology departments, supplying the pathology team with digital images for diagnostic purposes, and to maximize the overall efficiency of the Pathology team. In this role, you will help solve problems and deal with queries from pathology teams to ensure the workflow is efficient. The responsibility of this position is to ensure accuracy and timely assignment of work to help and support the Pathology Operations team where necessary in the running of a small but very busy department.
- This position is for the evening shift: Monday to Friday, 2:00pm to 10:30 pm -
In this role you may be responsible for any or all of the following:
- All aspects associated with digital scanning duties for both Histology and Cytology cases. involving cleaning of slides, loading of scanners, archiving of all glass slides and pathology digital support i.e. rescans, assigning cases etc.
- Ensure the accurate and timely validation and release of non-interpreted results (left over from the day shift) requiring manual authorization to UK customers.
- To liaise with pathologists working from NA reading UK cases after the UK pathology shift has finished.
- Coordinate the pathology audits and support the Supervisor/Head of Department in the preparation of the departmental quality documentation relevant to UKAS accreditation.
- To make sure all duties to be completed by end of shift each day and communicate appropriately for the person on shift the following morning.
- Answer and handle, emails, and faxes related to customer issues originated from Customer Support, Pathologists, or other internal clients.
- To handle any live view queries in Novopath and assign cases to pathologists where necessary.
- May occasionally be responsible for packing up and shipping cytology cases to off-site pathologists, assigning all onsite pathology work.
- Responsible for general lab maintenance and overall cleanliness of lab and lab equipment
- Supports and maintains various processes, systems and databases
- Performs recordkeeping, data collection and analysis
- Performs administrative duties such as answering phones and preparing parcel deliveries, files requisitions, and performs duties in support of billing, pricing and sample transportation
What you will need to succeed:
- High School degree or equivalent combination of education and experience required.
- 1-2 yrs Laboratory experience preferred but not essential.
- Must be reliable – attendance is an essential function of the position, this role is for our evening shift worker so when trained will be working largely alone, a great degree of trust and confidence is required.
- Ability to read and interpret documents such as safety rules, standard operating procedures (SOPs), material safety data sheets (MSDSs), operating and maintenance instructions, government rules and technical procedures
- Ability to prioritize and multi-task, good organisational skills are required
- Strong initiative and follow through, must be efficient
- Attention to detail
- Ability to work independently and as a team contributor
- Must demonstrate a high level of customer service
- Good computer skills: Microsoft Office and SAP preferred
Schedule:
- The hours for this position are Monday to Friday 2:00pm to 10:30pm
Why IDEXX?
We are proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
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